Before we even get to the mistakes, you need to be clear on the meaning of “workplace health and safety management system”
Workplace health and safety differs from many other areas of management that you measure in your business. Why? Because when you put in place a marketing strategy, you can measure the outcome of that strategy. When you put in place a workplace health and safety system the measurement is an absence of an outcome (eg injuries or ill health) rather than a presence of an accident or incident.
A low accident or ill-health rate, even over a period of years, is no guarantee that your risks are being controlled and will not lead to accidents in the future.
This is particularly true where there is a low probability of injuries. Unfortunately, historical records can be a misleading measurement of work health and safety performance. This is because records kept are often haphazard, are incomplete and are not regularly recorded.
What you do need is “a complete jigsaw”, one that you can use to measure activities over a wide range of workplace health and safety activities, consistently, effectively and most importantly, one that is easy to use.
Your information needs - internal
You need information and measurements in your workplace for people who have specific responsibilities for workplace health and safety.
This includes directors, senior managers, line managers, supervisors, health and safety professionals and employees/safety representatives. They each need information which is appropriate for their position and the responsibilities they have for workplace health and safety.
What this means is a complete set of the four “P’s” policies, procedures, processes and props. What I regularly see in many organisations is a written policy, an attempt at written procedures, a few props but very little in the way of systematic and integrated processes.
Your information needs - external
Although the main focus for the measurement of workplace health and safety is often to show your legislative compliance, there is an increasing need to demonstrate that you have risk controls in place, that they operate consistently and effectively. The people are asking for this type of information includes external stakeholders ie regulators, suppliers, principal contractors, members of the public, shareholders, etc
Therefore the meaning of workplace health and safety management systems is:
A set of plans, procedures and processes to systematically manage health and safety in the workplace and a committed employer which provides:
- A healthy and safe workplace that applies equally to employees and others in the workplace that works to prevent and/or reduce any incidents of inury.
- Identification of workplace risks and hazards; assessments of those hazards and controls put in place to manage the risks.
- Involvement in health and safety matters by senior management, supervisors and employees as well as workplace representatives/committee members.
- Provision of information and training for employees at all levels so they can work safely.
- A monitor, review and evaluation process to track process.
Now if that’s what you’ve got – that’s great, but if you think that maybe there is a better way of doing things, eg something that is simpler, easier, quicker and with less resources, then it’s time to review what you have and do something about it.
So when you’re ready to take the next step and you want to stop worrying that your workplace health and safety system is effective, it’s time to look “what not to do”
How you can avoid buying a “lemon”
- Stay away from any system that does not listen to your needs and respond to your requests to improve the system. If you have no input to the system, how will it meet your changing needs?
- Discard those systems that do not provide a step by step guide. If a system only gives you what to do – well, you can get that from the ACT’s, Regulations and Codes of Practice, what you’ll still be missing is the HOW to do it. Make sure it includes; procedures, processes and props as well as supporting information.
- Steer clear of any system that is not an “evolving” system. Workplace health and safety management is a dynamic area and what worked in 2004 will not work now.
- Reject any system that is purely a database of numbers and a gatherer of statistics. Whilst these can be useful they do not in themselves provide the tools to manage the processes required.
- Ignore any system that does not cover the six key elements of management of health and safety
- Avoid any system that doesn’t provide processes for the hard topics, eg bullying and harassment, drug and alcohol management plans, including “how” to do it.
- Turn away from any system that talks the language of “should” “would” “could” – it’s both old-fashioned and opens the door for nothing to happen. In the same way that no system is perfect, be wary of those that claim to be. Perfect one day – out of date the next!
- Reject any system that is mainly focused on the legislative regulations. Whilst these change regularly and have to be accommodated, any system that is a regurgitation of the legislation will not give you the “how to do it”
- Eliminate the easy way out in working with any health and safety management system that is in hard copy format only. They’ll be the least complete and hardest to update – after all this is 2010 – enough said!
- Walk away from any system that is not cost effective and cannot accommodate a range of business activities, eg office, warehouse, manufacturing, without expensive and time consuming customisation.
Now you know the pitfalls, it’s time to find out what you do need. Call us on +61 02 4735 2186 to discuss your needs.